If you are an existing client that has already verified your patient portal account and want to access it, visit portal.clinictracker.com.
If you are prompted to enter a Clinic ID, it is RRS.
Patient Portal
Existing Clients
New Clients
Beginning Monday, 03.27.23, you will be able to book your own appointments online. Until then, please call us at 412.921.3908, Option 1 to schedule your appointment.
Create Your Patient Portal Account
2. You will see the following pop up note. Click, “Yes, Register as a New User”
3. Complete the Create Account form, filling in the highlighted fields and then click “Sign Up”
4. You will then receive a confirmation pop up that the account was created. Click ok and check your email for the activation email. Once located, click on ‘Activate account’
Register as a Patient
5. You will be directed to the registration forms to register yourself or someone else (i.e., child) as a Patient.
6. Complete the Registration form in Step 1 and any other forms required in Step 2 and you will be ready to book your appointment.
Book Your Appointment
7. Once your forms have been submitted, to schedule your initial appointment, while logged into your portal account, click on the “My Schedule” tab and then on the “Book Now” button.
a. Select the details of the appointment you are looking to schedule and click “Search” to find the next available appointment. Please note:
i. As a new client, you must select an Event Type with ‘Initial’ in the title. If you schedule an appointment without doing this, your appointment may need to be rescheduled.
ii. While all of our clinicians offer virtual appointments in addition to in person appointments at one of our locations, our Remote Clinicians exclusively schedule virtual appointments.
iii. Please select your insurance from the “Accepted Insurance” drop-down list or Self if you are not using insurance. Failure to do so may result in your appointment needing to be cancelled and/or rescheduled or be subject to the self pay rates.
b. Click the calendar icon next to the appointment slot you would like to book.
c. Review the appointment details and click the book now button. Your appointment is scheduled when you see the confirmation pop up.
8. After registering and booking your appointment you will receive an email confirmation from our office and our required clinical intake forms will be sent to your portal account.
a. These intake forms must be completed prior to your appointment or you will be asked to complete them during your appointment.